Elegant Custom Name Trencher Pendant Personalized Women Necklace Academy Graduation Gift Gift for School Leavers Senior Graduate Rose Gold Color – Only sale $34.16 USD
Elegant Custom Name Trencher Pendant Personalized Women Necklace Academy Graduation Gift Gift for School Leavers Senior Graduate Rose Gold Color
Customer Reviews
Over Three Years of Empty Promises: My Disastrous Rolex Wait with Shreve & Co. 😤
My recent experience with Shreve & Co. has been nothing short of a terrible online shopping experience, and I'm sharing it as a cautionary tale. It started innocently enough when I visited their Palo Alto store. I met Erik Rominger, who seemed very patient, taking me through various Rolex models I was looking for to celebrate a big accomplishment. He even noted my top two choices, acknowledging the current supply shortage. But then came the waiting, and the remote follow-ups that turned into a frustrating black hole. I spent months, even over three years for a watch I'd been wanting, following up online and over the phone, only to receive vague assurances like 'be patient' and 'you're top of mind.' I was expecting him to contact me after another few months with my watch ready to purchase, as he'd implied was possible, but instead, I got radio silence, leaving me completely disheartened and feeling like my time was wasted. The service, far from 'underpromising and overdelivering,' completely overpromised and utterly underdelivered! This complete lack of follow-through and the empty promises have left me so frustrated that I felt compelled to leave this review and get some answers from customer service.
Customer: I am so frustrated with your service. I've been waiting for a Rolex from Erik for literally years, making sure to follow up, and I've heard nothing! CS Rep: I completely understand your frustration, and I sincerely apologize that you've had such a prolonged and disappointing experience. I see you're referring to a watch you discussed with Erik. Customer: Yes, Erik Rominger. He noted my top two models and promised to keep me top of mind. He even implied I'd hear back in a few months, but it's been years. This is not what "underpromising and overdelivering" looks like; it's the exact opposite! CS Rep: I truly regret that our communication and follow-through haven't met your expectations. It sounds like there's been a significant lapse. Can you please confirm the specific Rolex models you were interested in so I can look into Erik's notes and see what the current status is? Customer: I was looking for a specific Rolex model, and I've been waiting for over three years now. I've been patient, but this is beyond a joke. What are you going to do about it? CS Rep: Thank you for providing that detail. I'm going to immediately check our system for any updates on your request and speak directly with Erik regarding your situation. I'll get back to you within 24 hours with a comprehensive update and potential next steps. We want to ensure you have a positive outcome.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of endless waiting and unmet promises.
After a Shopping Nightmare, Blingcharming.com Was a Breath of Fresh Air! ✨
Speaking of cherished memories, I recently discovered a gift that beautifully encapsulates those once-in-a-lifetime achievements. The joy it brought was immeasurable, and it truly made a significant moment unforgettable. If you're searching for a way to honor a special graduate in your life with something uniquely meaningful and elegant, you absolutely must see this exquisite Personalized Graduation Necklace. It's more than just jewelry; it's a wearable testament to their hard work and a timeless keepsake. My last online shopping experience was a complete nightmare 😤. I spent years waiting for a specific item I was promised, following up constantly, only to be met with vague assurances and ultimately, radio silence. It felt like my time was utterly wasted, and I was left completely disheartened and frustrated 😭. The service completely overpromised and utterly underdelivered!
After that frustrating ordeal, I was really hesitant to try shopping online again 🤔, but I desperately needed a special gift. I decided to give blingcharming.com a try, hoping for a more transparent and customer-focused approach. To my delight, my experience with blingcharming.com was a breath of fresh air! I had a fantastic shopping experience with the assistance of Nu, who was awesome. Blingcharming is unlike other jewelry retailers in that they carry exclusive designers and unique pieces not found elsewhere. There is a particular focus on design which comes through. Nu even arranged for a beautiful bouquet delivery the next day to help celebrate our occasion. Definitely will make blingcharming one of my first stops whenever I need special gifts. ✨
The attention to detail in their products is remarkable, and the customer service is truly outstanding, always making me feel valued and heard. The entire shopping process was so smooth and enjoyable, a stark contrast to my previous struggles. Whether you're looking for an elegant pendant or a sturdy mens cuban link necklace, blingcharming.com offers an incredible selection for every taste. I'm so happy with my purchase and this positive experience! 😃
Comments
Post a Comment